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Returns & Refund Policy

Due to the perishable nature of our extra virgin olive oil, we cannot accept returns of physical products once they have shipped. If your order arrived damaged or you are unsatisfied with the quality, please reach out to us within 14 days for a full refund or replacement.

Return Process

  • 1.
    Inspect Your Squeeze

    Check your Graza bottles immediately upon arrival for any signs of leakage, breakage, or damage during transit.

  • 2.
    Snap a Photo

    If there is an issue with your order, take a clear photo of the damaged product and the shipping label on the box.

  • 3.
    Contact Our Team

    Email our support squad with your order number and the photos attached so we can investigate the issue.

  • 4.
    Get Fresh Oil

    Once approved, we will immediately process a refund to your original payment method or ship out a fresh replacement at no cost.